Assistant Network & General Manager

Fixed Term Contract - 2 years

Location: Wrexham/Cardiff – relocating to Pontypridd by late 2020. This role will require frequent travel across Wales.

Salary: £38,000 - £48,000

Apply by: 12/09/2019 @ 10:00


Transport passengers across Wales and its borders can now look forward to the transformation of their transport services thanks to a £5 billion investment that will fund significant improvements to the frequency and quality of Wales and Borders services.

The Welsh Government “TrawsCymru” long distance bus network has significantly expanded over the last 5 years, and now carries in excess of 2.5 million passengers per year. The purpose of the Assistant Network & General Manager to play a key role in developing plans to further grow the network and improve the delivery of existing operations and services. We are seeking to make an initial appointment for a period of two years (to be reviewed), and this new post will require frequent travel.

Role responsibilities

You’ll be assisting the improvements of general operations and services, preparing reports to assist in the preparations of reports for the TrawsCymru Strategic Management Board.

You’ll need to regularly liaise with contracting local authorities and bus operators to monitor the operational performance of the services. As well as liaise with Bus Compliance Officers and contracting local authorities to carry out robust monitoring of the performance of the services.

You’ll also need to organise and prepare papers for the various TrawsCymru Service Delivery Groups and draft minutes for Service Delivery groups, progressing any operational follow up issues from the meetings.

Who we’re looking for

We’re not necessarily looking for an expert in bus, what we are looking for is for someone who can run and develop a business operation, someone who can manage the operational budget, provide a good service and be able to identify opportunities the achieve value for money.

You’ll need to have:

o Demonstrable experience of running and developing an organisation’s operations.

o Ability to manage budgets effectively and identify practical ways of driving up service quality through value for money enhancements.

o Good analytical, problem-solving and negotiating skills.

o Understanding of managing contract performance and setting clear standards.

It would be beneficial if you also had:

o Good understanding of the public transport network in Wales.

o A degree in transport / transport planning or engineering.

o Experience of preparing bus and coach tendering documentation and awarding contracts.

Who we are

Transport for Wales (TfW) is the not-for-profit company driving forward the Welsh Government’s vision of a high-quality, safe, integrated, affordable and accessible transport network in Wales. Our mission is to ‘Keep Wales Moving’ by providing customer-focused service, expert advice and infrastructure investment.

Welsh Language Skills

The ability to speak Welsh would be a plus but is not essential for this role.