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Contact Us

How to contact Transport for Wales.

TfW Rail Services

For the latest information about TfW Rail including timetables, tickets and customer services, please visit tfwrail.wales or call 0333 3211 202.

On Twitter, please follow @TfWRail.

TfW General Enquiries


Transport for Wales
South Gate House
Wood Street
CF10 1EW


General enquiries: contact@tfw.wales
Recruitment: recruitment@tfw.wales
Media: media@tfw.wales

Travel information

If you're looking for public transport information such as journey planning, timetables or travel advice, please visit Traveline Cymru.

Website issues

If you've experienced an issue while using our website, please email webteam@tfw.wales and include a description of the problem, a link to the specific page(s), the name and version of your web browser and which operating system you are using. We also welcome your feedback on how we can improve the site.