Publication scheme

This scheme lists the information that Transport for Wales (TfW) makes available and provides details of how it can be accessed.

We have adopted the Model Publication Scheme prepared and approved by the Information Commissioner. Find out more on the Information Commissioner Office’s website.

The guide to the Model Publication Scheme commits us to making certain information routinely available to the public. It also gives details of where charges may apply for providing the information.
 

Requesting paper copies

Paper copies of the information available on our website are available free of charge, provided the total copies don’t exceed 200 pages. Where paper copies exceed 200 pages for a single request or group of related requests, we may charge 5 pence per page, and postage in accordance with the Freedom of Information (FOI) charging regulations. We will advise you of any charges in advance of supplying the information.

 
Paper copies or information listed without a hyperlink can be requested via the following ways:

Email: freedomofinformation@tfw.wales
Telephone: 029 2167 3434 (ask for the Freedom of Information Officer).
Post:
Freedom of Information Officer
Transport for Wales
South Gate House
Wood Street
Cardiff
CF10 1EW

We welcome telephone calls in Welsh and English. You can also write to us in either Welsh or English and we will respond in the language you have used. Corresponding in Welsh will not lead to a delay.
 
We will also make large print and audio tape copies of items available, on request, where practicable.
 
Copyright
Unless otherwise stated: 
  • TfW hold the copyright for information contained within the publication scheme.
  • All material available through our website may be downloaded, copied or reproduced free of charge in any format or medium without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the sources and copyright status should be acknowledged.
From time to time, the publications on our website may contain information which is subject to Crown copyright, such as; where we have reproduced information produced directly by a Crown body. Where this is the case, the publication will have included a copyright statement and users should observe this statement and act accordingly.
 
The Controller of Her Majesty’s Stationery Office at The National Archives manages Crown copyright. For guidance notes on a range of copyright issues, visit the National Archives website.
 
TfW does not accept responsibility for material hosted on any external websites.  

If you are maintaining or developing a website, you do not have to ask permission to link directly to information hosted on our website. However, you must not link to information in a way that falsely implies or misrepresents:
  • a relationship with our organisation; 
  • an endorsement by our organisation, or
  • our organisation’s content as being published by anyone other than us.
 
Information that isn't already available
If you can't find what you're looking for through this scheme, or otherwise on this website, you may wish to make a request to TfW under the Freedom of Information Act 2000 (FOIA) or the Environmental Information Regulations 2004 (EIR) using the email address above.
 

1. Who we are and what we do

1.1 Roles and responsibilities
TfW is a not for profit company, wholly owned by the Welsh Government. TfW is the Welsh Government’s expert adviser and advocate for transport related matters.  We provide technical advice to allow the Welsh Government to develop policy.  Everything we do is discharged within the Welsh Government’s policy framework. TfW does not set policy, nor do we exercise any statutory functions ourselves.

Our purpose is to Keep Wales Moving safely by delivering customer focused services, expert advice and infrastructure investment.

TfW is fully accountable to the Welsh Ministers. The First Minister has allocated primary responsibility for the oversight of TfW to the Minister for Economy and Transport.
 
The Welsh Government’s TfW Sponsor Team facilitates sponsorship of TfW. The key focus for much of the sponsorship role is to support TfW in being an accountable, high-performing organisation, delivering value for money services as outlined in our business plan and supporting the Welsh Government in achieving its objectives. The strategy and activities of TfW are based on the contents of a quarterly or annual Remit Letter from the Welsh Government. This is reflected in TfW’s business plan.

TfW’s activities are overseen by the Transport for Wales Board (the Board). The Board comprises both non-executive and executive directors. The Chair of TfW is accountable to the Minister for Economy and Transport.

The Board has five sub-committees which advise the Board on Approvals; Audit and Risk; Health, Safety and Wellbeing; Customer and Communications; and People. Each sub-committee is chaired by a non-executive director.
 
The TfW Board is to:
  • provide effective leadership; defining and developing strategic direction and setting challenging objectives;
  • ensure strategies are developed for meeting TfW’s objectives in accordance with the policies and priorities established by TfW in conjunction with the Welsh Ministers, the Minister for Economy and Transport and other relevant stakeholders, for example employees, customers and funding providers;
  • ensure that the Minister and TfW Sponsor Team are kept fully informed of any changes that are likely to impact on the strategic direction of TfW or on the attainability of its targets, and of steps needed to deal with such changes;
  • promote high standards of public finance, upholding the principles of regularity, propriety and value for money;
  • ensure TfW’s activities are conducted efficiently and effectively;
  • ensure TfW’s banking arrangements are adequate for its purposes;
  • monitor performance to ensure TfW meets its aims, objectives and performance targets;
  • through the work of the TfW, make senior executive and non-executive appointments to the TfW Board, including the Chief Executive Officer, but in all cases only with the prior confirmation of the Director General (ESNR) or other nominated Welsh Government Official;
  • ensure TfW considers equality of opportunity when approving policies and making decisions; and
  • ensure effective arrangements are in place to provide assurance on risk management, including information security, governance, internal audit, external audit and internal control in accordance with applicable statutory and regulatory requirements and, where relevant, Codes of Practice or guidance applicable to financial services companies.
 
1.2 Organisational structure
See a copy of our organisational chart for details of the Board and TfW’s senior management team.
 
1.3 Legislation relevant to our role
TfW operates pursuant to the powers and functions provided in Section 1 of the Welsh Development Agency Act 1975 together with Section 60 (1) (a) of the Government of Wales Act 2006.  These powers are powers of the Welsh Ministers to do anything they consider appropriate to achieve the promotion or improvement of the economic well-being of Wales.  In addition, Section 71 of the Government of Wales Act 2006, that the Welsh Ministers may form a company (such as an arm’s length company) to provide services for them, where that is calculated to facilitate, or is conducive or incidental to, the exercise of any of their functions. 
 
Some of TfW activities will be covered under the “Teckal” principles in terms of its relationship with the Welsh Government. These principles have now been incorporated into UK law through the Public Contracts Regulations 2015 (Annex 3).  TfW shall ensure it complies with the “Teckal” principles to the extent applicable to it.

TfW will operate in accordance with the Companies Act 2006, and any UK company law as applicable.  
    
1.4 Organisations we work with
Transport for Wales works closely with various stakeholders.  

We work particularly closely with KeolisAmey Operations, trading as Transport for Wales Rail Services, the Train Operating Company running the Wales and Borders franchise.
Amongst others, we also work closely with:
 
  • Network Rail
  • Office for Road and Rail
  • Department for Transport
  • Local Authorities affected by our operations

 

1.5 Locations and contact details
Our office locations and main contact numbers are available within the contact us section.


 

2. What we spend and how we spend it

2.1 Financial statements, budgets and variance reports
Annual reports and accounts, budgets (estimates of income and expenditure) and our business plan are on our website under ‘Performance and Impact’.

2.2 Allowances and expenses
Details of the expenses of senior management and Board Member expenses will be published within our ‘Hospitality and expenses’ section.

2.3 Procurement and tendering procedures
Information about our procurement sourcing and procurement is on our website.
 
 

3. Our priorities are and how we are doing

3.1 Strategic plan
Our Business Plan outlines our core themes and business activities.

3.2 Annual reports
Our annual reports and accounts, including the external auditor's reports can be found on our website.
 
 

4. How we make decisions

4.1 Major decisions
TfW makes decisions in several ways:
 
The TfW Board has overall responsibility for decision making within TfW. It has several committees which serve the Board in an advisory role. The Board reserves some decisions to itself but has otherwise delegated authority to:
 

The Chief Executive, who in turn, has delegated some of his authority to:

  • Individual directors, who make individual decisions and use their authority within the scope of their roles.
  • Senior Management Team (SMT) is the forum that the Chief Executive uses to discuss, monitor and make decisions with the directors collectively and ensure a consistent approach on significant management and policy matters. In addition, SMT ensures oversight of delivery of the corporate strategy/business plan, corporate governance, and value for money. It approves draft Board reports, makes key cross-directorate policy decisions, provides policy steer and monitors and reviews corporate information such as the accounts.
 
4.2 Minutes of TfW Board meetings
Our website contains minutes of all Board meetings.

4.3 Consultations
Full details of any public consultations will appear on our website
 

5. Policies and procedures

Our website contains key policies for delivering our functions and responsibilities:
 

6. Lists and registers

6.1 Asset register
Information about fixed assets is given in our annual report and accounts.

6.2 Disclosure log
Our disclosure log sets out responses we have given to FOI requests.

6.3 Hospitality given and received by senior staff
We publish details of hospitality given and received by Transport for Wales staff. You can access this information in our hospitality and expenses section.

6.4 Register of interests
Our website contains a Register of Interests for TfW Board members.
 
 

7. The services we offer

Quick links

Train tickets

Train tickets

Buy your train tickets

Rail enquiries

Rail enquiries

Contact our rail customer relations team

Concessionary travel cards

Concessionary Travel Cards

Apply for your Concessionary Travel Card